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A virtual workspace with a single-sign-on feature

  1. Read reviews, compare customer ratings, see screenshots and learn more about WorksPad for Citrix. Download WorksPad for Citrix and enjoy it on your iPhone, iPad and iPod touch.
  2. Download Citrix Receiver for Windows & read reviews. A virtual workspace with a single-sign-on feature.
  3. Download Citrix Receiver product software, SDKs, sources, betas and tech previews. End users looking for any type of client software should start here.
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Adapting the modern workstyles and complex IT environments are both exhausting and frustrating as you’re forced to remember various account details for every single virtual app you owned. Not to mention the performance and security issues you’ll need to bear every time you’re bound to change from different devices. These situations are not only a waste of your time but also a big hindrance to your productivity in a day.
The good thing is there’s a simple way to resolve all of these troublesome issues. Spent more time on your productivity by using the Citrix Workspace App! This app is the latest addition to the reliable Citrix’s family of services.

An efficient virtual workspace app

The app is the most extensive technology the Citrix family of services has to offer.

Citrix Workspace App is a universal software client that allows you to instantly access anytime, anywhere all your workspace services without the trouble of individually sign-on, confusing passwords, and complicated interfaces. It’s the simplest way to work on all of your virtual apps, desktops, SaaS apps, files, and mobile apps on any device. The app isn’t only providing convenience to its users, but also offers security that stops others from interfering with your business. No doubt that this app will help you boost your productivity to a higher level!

More than just a revamped

If you’re thinking that this app came out of nowhere (or just a new addition to the family of Citrix services), well, you simply missed the highlights of Citrix Synergy 2018. The app was announced to play the role of the focal point of the end-user Citrix Workspace experience. It is the successor of Citrix Receiver, a software used primarily for connecting users to XenDesktop, XenApp desktops and applications. But there’s no need to worry since the app incorporates the full capabilities of Citrix Receiver, plus a dozen more.
Citrix is also committed in helping its customers through this transition and also working double-time to prepare significant resources you can use in simplifying the process involved in shifting through these technologies. The app’s features will come from all existing Citrix Receiver technology as well as the other Citrix client technology including the NetScaler plug-ins, XenMobile Secure Hub, ShareFile drive mapper, desktop app and sync. Additionally, it is also enhanced to deliver extra premium features concerning data loss prevention, secure access to SaaS apps, secure internet browsing capabilities, advanced search, and many more.

(In)dependent workspace app

Citrix Viewer Download

The app is all great and efficient productivity-wise. It’s also created to look modern and appealing to the taste of its users as well as intuitive enough for beginners. However, in order to have full control of your virtual workspace, you’ll need to avail the other necessary Citrix services. The app can aggregate multiple services and deliver them through the new end-user interface but will only display the associated workspace resources to which your availed services are entitled. For instance, if you only have the Citrix Cloud XenApp and XenDesktop service, then the app will intelligently enumerate and deliver only the associated virtual apps and desktops included on your bundle. You’ll lose control with the items that do not include the XenApp and XenDesktop services such as the single-sign-on to mobile apps, SaaS apps, and web apps.
On the other hand, if you currently own multiple services including ShareFile service, then you’ll have access to all the virtual apps, desktops, and files as well as cross-service integration capabilities. It’s nice to have instant access to all your virtual apps and desktops but in order to do that, you’ll just have to spend a little and avail other Citrix services and bundles.

Where can you run this program?

The app can be utilized in various devices including Windows, Mac, Linux, Chrome OS, iOS and Android. You can download the app from the leading app stores or by simply visiting its official website and clicking right through the download page. Although, you’ll need to have access to Citrix Workspace Platform to unlock the app’s full capabilities. You can find the Platform in all Citrix Cloud services.

Is there a better alternative?

Since looking for the most suitable virtual workspace program for your needs can be troublesome at times, checking out one app will never be enough. Aside from Citrix Workspace, you can check out and try its well-known rival--VMware Workspace ONE. It is a digital workspace platform that delivers and manages any app on any device by integrating access control, application management, and multi-platform endpoint management. It also offers a wide range of features; most of them are comparable to what’s available in Citrix Workspace such as it's ability to give you a passwordless single sign-on to a catalog that provides easy access to virtual apps and files. VMware Workspace One isn’t necessarily better than Citrix Workspace as it works (almost) the same functions. You’ll only need to determine which product is the closest to delivering exactly what you need for you to be able to choose from the two.

Our take

The app has its own merits including the fact that it’s developed by one of the most reliable names in the digital workspace market. But for some users, this fact can also be considered as the app’s own downfall. Even if you can download the app for free, you can only fully utilize its potential by availing Citrix’s other services which come with a pricey subscription fee. The only thing that will stop you from liking the app is your unwillingness to try out the whole package of Citrix services. Overall, the app is really for user’s convenience and back-end security. It’s UI is designed perfectly modern-looking and beginner-friendly. It is also highly recommended for those who have already Citrix Receiver to start with since the app is a total upgrade of the cloud-based software.

Should you download it?

Only if you have already other Citrix services such as XenApp, XenDesktop, NetScaler, XenMobile, and ShareFile. The app will work perfectly managing your virtual apps and desktops through these services. Although you may also check out the app’s biggest rival, VMware Workspace ONE, to see which specific service fits your needs.

Highs

  • Free download available
  • Modern interface design
  • Beginner-friendly features
  • Offers single-sign-on to all your virtual apps and files
  • From the reliable Citrix’s family of services

Lows

  • Unlock the app’s full potential only by availing other Citrix paid services
  • Needs access to Citrix Workspace Platform
  • Complex transition process from Citrix Receiver to the app

Citrix Receiverfor Windows

18.8.0.0

downloadReceiverDiag.zipWhy can't I download this file?Citrix Desktop Viewer Download

This tool encompasses the same functionality found in the existing CDF Control Utility to capture CDF Logs as well as additional data collection such as System and Registry Information, Always-On, Installation, System and Application Event Viewer, and DirectX Diagnostics Logs.

The Receiver Diagnostics Tool utilizes the existing Citrix Insight Services (CIS) platform to centralize and securely manage all uploaded data for an active case. For more information on CIS see CTX131233 - FAQ: Citrix Insight Services

The following End point information can be collected:

Hardware

Software

Attached Monitors information

Memory Information

Network Adapters

Alpine install python cryptography. Processor

Direct X Diagnostics information

Receiver version

OS information (version, service pack, architecture)

IE version

Default browser

ActiveX Flash version

NPAPI Flash version

Registry

HKLMSoftwareCitrixAuthManager

HKLMSoftwareCitrixCitrixCAB

HKLMSoftwareCitrixDazzle

HKLMSoftwareCitrixICA Client

HKLMSoftwareCitrixInstall

HKLMSoftwareCitrixInstallDetect

HKLMSoftwareCitrixPluginPackages

HKLMSoftwareCitrixReceiver

HKLMSoftwareCitrixReceiverInside

HKLMSoftwareCitrixXenDesktop

HKLMSoftwarePoliciesCitrix

HKLMSoftwareMicrosoftWindowsCurrentVersionInternet SettingsZones

HKLMSoftwareMicrosoftWindowsCurrentVersionInternet SettingsZoneMapDomains

HKLMSystemCurrentControlSetControlNetworkProviderOrder

HKCUSoftwareCitrixAuthManager

HKCUSoftwareCitrixCitrixCAB

HKCUSoftwareCitrixDazzle

HKCUSoftwareCitrixICA Client

HKCUSoftwareCitrixInstall

HKCUSoftwareCitrixInstallDetect

HKCUSoftwareCitrixPluginPackages

Ubuntu 14 04 docker install. HKCUSoftwareCitrixReceiver

HKCUSoftwareCitrixReceiverInside

HKCUSoftwareCitrixXenDesktop

HKCUSoftwarePoliciesCitrix

HKCUSoftwareMicrosoftWindowsCurrentVersionExplorerVisualEffects

HKCUSoftwareMicrosoftWindowsCurrentVersionInternet SettingsZones

HKCUSoftwareMicrosoftWindowsCurrentVersionInternet SettingsZoneMapDomains

Event Logs

Application Event Log

System Event Log

Tracing

HDX

Receiver shell, Auth Manager and Self Service Plug-in

Install Logs

Always-On Logs

Note: CDF tracing is only supported with administrative rights. The user requesting CDF tracing must provide administrative credentials when prompted.

New in Version 1.2.1.2

  • Added a SHA256 signature to the binary.
  • Enhancements to the collection of Single Sign-On and Internet Explorer Trusted Sites registry settings.
  • Bug fixes.

Prerequisites

  • Microsoft .NET Framework, Version 3.5 or higher - (excluding Client Profile)
  • Must provide administrator credentials or accept UAC prompt when requesting CDF tracing

Supported Citrix Receiver Product Versions

Receiver for Windows versions 3.4, 4.x and later

For more information on Supported versions of Citrix Receiver see CTX200322 - Additional Lifecycle Information for Citrix Receiver for Windows

Installing Receiver Diagnostics Tool

To install Receiver Diagnostics Tool, unzip the ReceiverDiag.zip package to an empty folder on the target end point.

Basic Steps to Collect Diagnostic Information

  • Launch Receiver Diagnostics Tool.
  • Start Receiver Tracing prior to duplicating the issue.
  • Duplicate the issue.
  • Stop Receiver Tracing.
  • Click on 'Collect & Upload' button to begin the process of packaging and uploading of the captured data. You can also save the captured data locally by clicking the 'SAVE' button.
Citrix

Detailed Steps to Collect Diagnostic Information

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How to Start Receiver Diagnostics Tool

Navigate to the folder where you extracted the download and launch ReceiverDiag.exe

Note: First time launch may generate a Windows SmartScreen prompt for additional permissions, click the Run anyway button to continue.

How to Set Receiver Diagnostics Tool Configuration Options

  1. From the side menu bar, click Settings
  2. Make any required changes and click Apply.
  3. To discard changes or reset settings to default values use Discard or Reset.

Note: Changing the default event log collection setting might increase the duration and size of the data capture.

How to Capture a CDF Trace file

  1. From the side menu bar, click Diagnostics to open diagnostics page.
  2. Press Start Tracing and if prompted, enter administrator credentials or accept UAC prompt for “CdfCollector.exe”.
  3. Reproduce the issue to capture required trace information.
  4. When finished, press Stop Tracing to terminate tracing; if prompted, enter administrator credentials or accept UAC prompt for “CdfCollector.exe”.
Viewer

How to Collect and Upload Environment Information

  1. Access diagnostics page by clicking Diagnostics on the side bar.
  2. Click Collect & Upload to generate the report package containing the environment information (system, registry etc.).
  3. Follow the instructions to continue the upload to CIS.

Note: Any CDF Trace files that have been created will also be included in the zip file.

The report package is sent directly to Citrix Technical Support. An MD5 checksum test is performed to ensure your upload was successful. Once the checksum test has completed a confirmation message is sent to the contact email address for the MyCitrix account or the associated Service Request number.

NOTE: The generated files in the report directory will be deleted upon exiting Receiver Diagnostics Tool. This is a security measure to ensure the security of the system information gathered for Citrix support. If you wish to keep a copy of the report package file, please use the “Save” button to provide the directory (different from report folder) where the report package will be copied.

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If you do not have Internet access on your endpoint, you can upload the saved report file manually by copying it to a location with Internet access and then logging onto https://cis.citrix.com

How to Check for Updates to Receiver Diagnostics Tool

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  1. From the menu bar, select Settings
  2. Make sure that “Check for new software updates automatically” is enabled.

Once “check for updates” is enabled the Receiver Diagnostics Tool will perform a check for update every time upon startup. If a newer version is available, the link to the corresponding KB article page will be displayed in the upper right corner of the main window.

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Uninstalling Receiver Diagnostics Tool

To uninstall Receiver Diagnostics Tool, delete the folder created after unzipping the download.

Contact Information

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If you have any issues using Citrix Receiver Diagnostics Tool or you want to provide feedback and suggestions, visit https://cis.citrix.com/feedback or use Feedback page in the Receiver Diagnostics Tool. For questions or concerns contact supporttools@citrix.com